FAQs
Frequently Asked Questions about Gas King's products and services. Select a category to learn more.
Products & Services
Fuel
Yes we do offer very competitive fuel discounts which vary depending on your monthly fuel purchases (litres). A Gas King charge account is required and the discount can be deducted from your monthly payment providing it is paid within our terms (net 25 days from statement of account). For details please contact custrelations@gasking.com, 403 320 2142 or 1 866 427 5464.
If it is proven that our fuel caused your vehicle’s mechanical failure we will pay for the vehicle repairs, associated costs and, of course, replace the fuel. Please visit Fuel Quality Guarantee in the Products and Services section of this website for further details.
At Gas King, we use an approved Measurement Canada contractor to calibrate our meters annually using the most accurate closed-loop system to ensure our customers are receiving the fuel that they pay for. As well, they certify our dispensers every two years as required by Measurement Canada.
Gas King fuel comes from the major oil company refiners in our operating area.
Most locations sell diesel fuel, but not all. Please refer to our locations section of this website for information about the stores that sell diesel.
Yes, pay at the pump is available at all self-serve locations.
If you track gasoline prices, you'll find that they fluctuate regardless of the day of the week of the time of the year, as local competitors fight for customers in a very price-sensitive business. Discounting and sale prices are common practices in virtually all retail businesses. For example: prices on Boxing Day tend to be lower than during the pre-Christmas period; travel fares vary with the season or demand patterns; movie tickets are often discounted on Tuesday, but not on Saturday night. Gasoline retailing is no different. As demand tends to be higher on weekends and in summer, there's a greater chance that prices will be discounted when demand is lower, on weekdays and in winter. There are, nonetheless, exceptions to this trend.
Convenience Stores
It is a drink membership that allows you to get one ‘On Tap’ beverage a day for one very low monthly price. You can get a cool beverage today, hot beverage tomorrow and they can be any size you want. On tap beverages include Williwa slush drinks, coffee, cappuccino, tea and fountain drinks, where available. A smart phone with the Gas King App and a valid credit card are required. Details and pricing at https://gasking.com/services/convenience-store/
Williwa comes from the name Williwaw (will e wo) [noun], which is defined as a sudden violent squall blowing offshore from a mountainous coast. At Gas King / SnacKing a Williwa is a cool refreshing slush beverage that is delicious all year long…but especially on those AAAHHH…hot summer days! (We spell it a bit differently too!)
If you are not completely satisfied with your purchase please return it with receipt to any Gas King location for a full refund in the tender paid. Some restrictions apply. Please see the Refund Policy in this section for further details.
Car Washes
Keeping your car clean will significantly help preserve its overall value, according to the Car Care Council. "Simply cleaning your vehicle not only fosters a sense of pride and accomplishment, but it also protects your valuable vehicle investment," said Rich White, executive director of the Car Care Council. "It’s a task that takes very little money or effort, but has huge returns." Polishing your vehicle once every six months and washing it once a week prevents the buildup of damaging chemicals and dirt that may harm the vehicle’s finish. In addition to regular care, it is important to look for any dents, dings, scratches or cracked glass. These problems, when left unattended, can lead to more expensive repairs down the line. Frequent washing and polishing is also the best way to protect your car’s finish from the damaging effects of harsh ultraviolet rays and acid rain.
We accept the following card payments at the pay stations in our car wash bays:
- Swipe: Gas King charge card, all major credit cards, King Card, Clean Card and many fleets cards
- Tap: Visa, MasterCard, Interac debit, Apple Pay & Google Pay
We have a variety of ways for you to keep your fleet clean including using the Gas King App, where your usage can be monitored in real time. Car wash discounts are also offered, depending on the size of your fleet and car wash usage. For further details please contact customer relations at: custrelations@gasking.com, 403 320 2142 or 1 866 427 5464.
Yes, we offer Clean Club car wash memberships which are very reasonably priced for the washes you get. There is an automatic and self serve wash package called "Your Choice" which is our most popular package that provides the greatest value to our customers. We also offer a Self Serve wash package. These 2 packages are sold in one month, 3 month, 6 month and one year terms. A smart phone with the Gas King App and a valid credit card are required. Details and pricing at https://gasking.com/services/car-wash/
Yes, Clean Cards prepaid wash cards are sold from our Prepaid Car Centres at our locations with car washes. They can be purchased for any value of $10.00 and over can be used in both our self serve and automatic car washes. Also extra value / more time is added to all cards purchased over $24.99. A virtual Clean Card is available through the Gas King App in denomination of $25.00, $50.00 and $100.00. Extra value / more time is also added to these virtual cards. Please ask one of our attendants for details.
Yes, you can.
Yes, to earn and redeem points for car washes simply swipe your King Card at the pay station in each car wash bay or at the teller located at the entrances to the automatic car washes and follow the prompts on the screen. Points can also be earned and redeemed if purchasing car washes in store. King Card Rewards, however are not offered with Clean Club car wash memberships.
Yes, we sell a prepaid wash card called a Clean Card. Discounts are offered when purchasing this card for any amount over $25.00. Clean Cards of $100.00 or more receive a 12% discount.
It depends on the type of wash you desire at the time. While the auto washes of today do a far better job of cleaning vehicles than older style auto washes, it is still commonly believed that the self-serve car wash can do a better, more thorough job. With a self-serve car wash you can spend more time washing certain areas of your vehicle, which will ensure those areas are extra clean. You may also get a bit dirty and wet. An automatic wash works well when you don’t want to run the risk getting a bit dirty, and your car is not extremely filthy.
We strive to keep our car washes operating at optimum performance and pride ourselves in having clean modern facilities. If, for whatever reason, you are not completely satisfied with your wash please advise one of our attendants and we’ll make it right.
It is simply better for the environment to wash your car in a professional car wash rather than at home. Washing your car in the driveway uses about 450 liters (120 gallons) compared to about 150 liters (40 gallons) in a car wash. Also, when washing your vehicle at home the chemicals used spill onto your driveway and then into the storm sewer. The contaminated water, toxic chemicals, heavy metals, oil and grease enter the storm sewer untreated and therefore flow straight into local waterways, contributing to water pollution and negatively affecting local waterways. Also, there are no such things as environmentally benign soaps; even soaps labeled ‘environmentally friendly’ leave a chemical footprint for aquatic life to deal with.
Aside from the typical soap, rinse, foam brush and wax we offer vacuum cleaners, pre-soak, tire cleaner, engine cleaner, foaming polish, spot free rinse and dryers.
A car wash cycle is a unit of time that you receive for the amount of money you pay. For example, you deposit a $1.00 coin into the coin meter in the car wash bay and you receive one car wash cycle, which is 2 minutes 45 seconds. $1.00 = one cycle. One cycle = 2 minutes 45 seconds.
