Employment
Gas King Oil Co. Ltd. is a company committed to the success of its employees and the satisfaction of its customers. We offer our employees a fun and productive work environment, a chance to work with great people and an opportunity to show off their outstanding customer service skills to many interesting customers.
Join the Royal Family and discover what makes Gas King a great place to work!

Positions
Join The Royal Family
Customer Service Attendant (CSA)
CSAs interact with our customers daily and, therefore, are the backbone of our organization and the key to our success. A positive attitude, eagerness to please and demonstration of superior customer service skills will prove to our customers that Gas King is the way to go!
- Entry-level position, no experience necessary
- Must be able to read, write and comprehend English.
- Must be able to perform basic math functions.
- Must understand the monetary system and be able to return proper change to customers.
- Must be able to comprehend point of sale (POS / cash register) and calculator use, as well as the use of other basic industry related equipment.
- Competitive wages, paid bi-weekly by direct deposit every second Friday.
- Benefits are available. Gas King pays for 25% after one year of employment and 50% after 2 years of employment.
- Paid training.
- Pay differential for certain shifts.
- Paid for 11 general holidays, if applicable. (Two more than required.)
- Free uniforms (must be returned when employment is terminated).
- Discounts on fuel, car washes and certain merchandise we sell. (Discounts are in the form of points on your King Card.)
- Free goods and services, while on shift. (Restrictions apply.)
- King of the Castle Award. This award is given once a month to an outstanding employee at each location. The recipient receives 5,000 King Card Rewards ($50.00) and recognition on Gas King TV.
- Royal Family Reward. After every year of employment, receive a $25.00 gift card from a business of your choice (retailer, restaurant, etc) for every year worked and (IE: 3 years = $75.00) and $25.00 for every 5 years after that.
Reports to: Manager and / or Assistant Manager
Required Duties & Responsibilities:
· Complete all required documents for employment.
· Thoroughly read Kings Way Manual and complete all self testing. Sign all required documents and give them to store management.
· Adhere to all policies outlined in the Kings Way Manual.
· Consistently perform excellent customer service as you have been trained to do.
· Always focus on the customer.
· Have good multitasking skills.
· Complete on the job training
· Satisfactorily perform duties for the duration of a shift by competently operating all store equipment
· Accurately count money and make change by effectively operating the POS system
· Always answer telephone by using proper phrases as set out in the Kingsway Way Manual
· Handle situations that require immediate attention and report to the Store Management.
· Follow all procedures and policies.
· Sign the Tobacco Sales Policy and Employee Acceptance each shift.
· Consistently perform cleaning and merchandising duties then complete the appropriate checklists in the Pipeline on the Beekeeper App, as required
· Accurately create a till float and have both till and coin float counted and ready when you start your shift at the scheduled time.
· Observe and monitor all activities in and outside the store, including fuel island area and car wash bays.
· Assist in posting promotional signage and receiving inventory from vendors
· Where applicable, operate food service equipment and maintain cleanliness of equipment.
· Accurately complete a cigarette and lottery inventory count each shift.
· ID all customers of tobacco and lottery products who appear to be under the age of 30.
· Always be courteous to other staff members.
· Protect company property, equipment, inventory, etc.
· Attend staff meetings, seminars, etc as requested by management.
Physical Demands
While performing the duties of this position the employee is regularly required to stand; walk; handle; reach; talk and hear. The employee may frequently be required to kneel, crouch, crawl, sit, climb or stoop. The employee is required to work in conditions where temperature may vary greatly. The employee is regularly required to lift up to 25 kilograms.
This job description is an overview and may not be all-inclusive. It is subject to change from time to time.
Assistant Manager
As an Assistant Manager your job is to assist the manager in the successful daily operation of the business and perform management duties when the Manager is absent. You are to mentor the Customer Service Attendants and help the manager ensure that store is following guidelines as directed by Head Office.
Gas King wants their Assistant Managers to provide the utmost support to the Manager. You will perform many jobs during the day, so you are required to have superb time management skills. An Assistant Manager will need to be a team player, as you will be a CSA and a manager all during the course of a day.
- Must be able to read, write and comprehend English.
- Must be able to perform basic math functions.
- Must understand the monetary system and be able to return proper change to customers.
- Must be highly organized and be able to manage people effectively.
- Must know the value of great customer service.
- Must be able to comprehend point of sale (POS / cash register) and calculator use, as well as
the use of other basic industry related equipment. - Must be able to understand basic accounting functions.
- Competitive wages, paid bi-weekly by direct deposit every second Friday.
- Paid training.
- 100% company paid benefits.
- RRSP matching program.
- Paid for 11 general holidays, if applicable. (Two more than required.)
- Free uniforms (must be returned when employment is terminated).
- Discounts on certain products and services we sell. (Discounts are in the form of points on your King Card.)
- Free goods and services. Certain goods and services are offered free while on shift.
- King of the Castle Award. This award is given once a month to an outstanding employee at each location. The recipient receives 5,000 King Card Rewards ($50.00) and recognition on Gas King TV.
- Fuel allowance.
- Education plan. Further your education and get reimbursed for the tuition fees for one course per semester. (Restrictions apply.)
- Royal Family Reward. After every year of employment, receive a $25.00 gift card from a business of your choice (retailer, restaurant, etc) for every year worked (IE: 3 years = $75.00) and $25.00 for every 5 years after that.
Reports to: Manager and / or District Sales Manager
Supervisory responsibility: Customer Service Attendants
Required Duties and Responsibilities:
General Store Operations
· Be able to perform all duties outlined in the CSA job description
· Assist with reviewing Mystery Shop Evaluations (if being done) with all staff
· Assist with maintaining store image as per Housekeeping Evaluations
· Consistently perform excellent customer service
· Handle customer complaints and suggestions in a professional manner. If necessary, report to the appropriate person at HO
· Enforce daily store operating policies and procedures
· Monitor daily retail fuel prices in the immediate area and communicate this to the appropriate person at HO
· Ensure all store equipment is functioning properly. Complete a maintenance ticket when required
· Ensure all employees are completing the checklists in the Pipeline on the Beekeeper App, as required
Human Resource Management
· Assist with recruiting and hiring Customer Service Attendants, when required
· Complete all payroll duties, including approving payroll, onboarding and terminations, when required
· Conduct job performance evaluations on employees and complete appropriate documents
· Counsel employees on job performance when required and complete appropriate documents
· Assist with coordinating staffing and complete schedules at least 2 weeks prior to the start date of the schedule
· Assist with managing store payroll budget
· Motivate, mentor and encourage CSAs
· Train CSAs to meet company objectives
· Ensure employees read the King’s Way Manual and complete the Workbook, Training Checklists and Acknowledgement
· Answer employee questions and concerns regarding content of the King’s Way Manual
· Attend manager’s meetings, seminars, etc as requested by HO
· Assist with conducting one on one meetings with employees, as required
· Conduct staff meetings, as required
Accounting
· Understand all aspects of POS and back-office computer programs
· Forward required documents to HO
· Manage controllable store expense budget
· Complete bank deposits and deposit into bank daily
· Use the Dext App on your mobile device to capture accounts payable invoices for HO accounting.
Marketing and Merchandising
· Implement monthly and other product promotions, ensure that all store level POS advertising / signage is properly posted
· Communicate all merchandise product additions, deletions and / or price change requests to the appropriate person at HO
· Monitor prices to make sure that there is a uniform pricing platform
· Communicate any problems with merchandise pricing to your manager
· Stock displays (including cold vault) and ensure that all product is faced with the English side forward
· Monitor merchandising policies and procedures
· Assist with monitoring inventory levels and order product as needed from approved vendors
Loss Prevention, Safety and Security
· Assist with monitoring cash over / short. Any variances that do not come back within a day should be reported to the appropriate person at HO
· Ensure weekly audits are complete and accurate and sent to the appropriate person at HO. Any audits that are not explainable should be reported to the appropriate person at HO
· Ensure that DVRs are in proper working condition at all times. Complete a maintenance ticket, if required
· Ensure strict compliance with all safety and security policies and procedures as per the King’s Way Manual
· Ensure that adequate staff members are trained in First Aid (minimum of one per shift)
· Process Incident Reports immediately and ensure that all relevant paperwork is properly completed and sent to the appropriate person at HO (include pictures, when possible)
· Ensure all codes and combinations (safe, alarm, car wash etc.) are up to date and added and removed with each new hire or each termination
· Monitor loyalty card ‘Points on Hold’ for any possible fraud
Physical Demands: While performing the duties of this position the employee is regularly required to stand, walk, handle, reach, talk and hear. The employee may frequently be required to kneel, crouch, crawl, sit, climb, or stoop. The employee is required to work in conditions where temperature may vary greatly. The employee is regularly required to lift up to 25 Kilograms.
Please note: You will be required to have certain apps on your personal mobile device to perform job related tasks.
This job description is an overview and may not be all-inclusive. It is subject to change from time to time without notice
Manager
Management plays a critical role in the company's success. They are given the responsibility to manage the daily operation of the business and to strive to have the store operating at the highest level. It crucial that you develop your team, maintain positive relationships with vendors, and ensure that your customers needs are met day in and day out.
Gas King wants managers who an delegate responsibility, but also know how to perform every task themselves. While there is a certain amount of administration to be done, it is preferred that management spend a good portion of their day working with employees and assisting customers.
- Must be able to read, write and comprehend English.
- Must be able to perform basic math functions.
- Must understand the monetary system and be able to return proper change to customers.
- Must be highly organized and be able to manage people effectively.
- Must know the value of great customer service.
- Must be able to comprehend point of sale (POS / cash register) and calculator use, as well as
the use of other basic industry related equipment. - Must be able to understand basic accounting functions.
- Competitive wages, paid bi-weekly by direct deposit every second Friday.
- Paid training.
- 100% company paid benefits.
- RRSP matching program.
- Paid for 11 general holidays, if applicable. (Two more than required.)
- Free uniforms (must be returned when employment is terminated).
- Discounts on certain products and services we sell. (Discounts are in the form of points on your King Card.)
- Free goods and services. Certain goods and services are offered free while on shift.
- Fuel allowance.
- Education plan. Further your education and get reimbursed for the tuition fees for one course per semester. (Restrictions apply.)
- Royal Family Reward. After every year of employment, receive a $25.00 gift card from a business of your choice (retailer, restaurant, etc) for every year worked (IE: 3 years = $75.00) and $25.00 for every 5 years after that.
Reports to: District Sales Manager and / or Vice President, Retail Operations
Supervisory responsibility
· Assistant Manager
· Customer Service Attendants
Required duties and responsibilities:
General Store Operations
· Be able to perform all duties outlined in the CSA and Assistant Manager job descriptions
· Review Mystery Shop Evaluations (if being done) with all staff
· Maintain store image as per Housekeeping Evaluations
· Consistently perform excellent customer service
· Handle customer complaints and suggestions in a professional manner. If necessary, report to the appropriate person at HO
· Enforce daily store operating policies and procedures
· Monitor daily retail fuel prices in the immediate area and communicate this to the appropriate person at HO
· Ensure all store equipment is functioning properly. Complete a maintenance ticket when required
· Ensure all employees are completing the checklists in the Pipeline on the Beekeeper App, as required
Human Resource Management
· Recruit and hire Customer Service Attendants, when required
· Complete employee Time Sheets
· Complete all payroll duties, including approving payroll, onboarding and terminations, when required
· Conduct job performance evaluations on employees and complete appropriate documents
· Counsel employees on job performance when required and complete appropriate documents
· Coordinate staffing and complete schedules at least 2 weeks prior to the start date of the schedule
· Manage store payroll budget
· Motivate, mentor and encourage CSAs and Assistant Managers
· Train CSAs and Assistant Managers to meet company objectives
· Ensure employees read the King’s Way Manual and complete the Workbook, Training Checklists and Acknowledgement
· Answer employee questions and concerns regarding content of the King’s Way Manual
· Attend manager’s meetings, seminars, etc as requested by HO
· Conduct one on one meetings with employees, as required
· Conduct staff meetings, as required
Accounting
· Understand all aspects of POS and back-office computer programs
· Forward required documents to HO
· Manage controllable store expense budget
· Review monthly store sales, margin and controllable operating expenses with the appropriate person at HO
· Complete bank deposits and deposit into bank daily
· Use the Dext App on your mobile device to capture accounts payable invoices for HO accounting.
Marketing and Merchandising
· Implement monthly and other product promotions, ensure that all store level POS advertising / signage is properly posted
· Communicate all merchandise product additions, deletions and / or price change requests to the appropriate person at HO
· Monitor prices to make sure that there is a uniform pricing platform
· Communicate any problems with merchandise pricing to the appropriate person at HO
· Stock displays (including cold vault) and ensure that all product is faced with the English side forward
· Monitor merchandising policies and procedures
· Monitor inventory levels and order product as needed from approved vendors
Loss Prevention, Safety and Security
· Monitor cash over/short. Any variances that do not come back within a day should be reported to the appropriate person at HO
· Ensure weekly audits are complete and accurate and sent to the appropriate person at HO. Any audits that are not explainable should be reported to the appropriate person at HO
· Ensure that DVRs are in proper working condition at all times. Contact the Maintenance Department, if required
· Ensure strict compliance with all safety and security policies and procedures as per the King’s Way Manual
· Ensure that adequate staff members are trained in First Aid (minimum of one per shift)
· Process Incident Reports immediately and ensure that all relevant paperwork is properly completed and sent to the appropriate person at HO (include pictures, when possible)
· Ensure all codes and combinations (safe, alarm, car wash etc.) are up to date and added and removed with each new hire or each termination
· Monitor loyalty card ‘Points on Hold’ for any possible fraud
Physical Demands: While performing the duties of this position the employee is regularly required to stand, walk, handle, reach, talk and hear. The employee may frequently be required to kneel, crouch, crawl, sit, climb, or stoop. The employee is required to work in conditions where temperature may vary greatly. The employee is regularly required to lift up to 25 Kilograms.
Please note: You will be required to have certain apps on your personal mobile device to perform job related tasks.
This job description is an overview and may not be all-inclusive. It is subject to change from time to time without notice
Helping customers
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